As Loona continues to gain popularity worldwide, we've recently discovered that some unauthorized websites are falsely claiming to sell official Loona products. These suspicious platforms may look legitimate but are not affiliated with us in any way.
To protect yourself from fraud and ensure you’re getting a genuine product, please read this important message.
Official Authorized Distributors
We have only one official website:
keyirobot.com
You can also safely purchase Loona or ClicBot products through the following authorized distributors and partners:
| Name | Country/Region |
|---|---|
| SASKA |
United Arab Emirates |
| iDior | Saudi Arabia |
| Korea | |
| Germany | |
| Amazon | Multiple countries |
We will keep this list updated as new partners are officially authorized.
How to Spot a Scam Website
-
Unusually low prices or “too-good-to-be-true” discounts
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Poor-quality website design or broken links
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Suspicious payment methods (e.g., bank transfers only)
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Lack of contact information or fake customer reviews
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Domains that mimic our official name but are slightly different
If you’re unsure whether a seller is legitimate, feel free to contact us directly at feedback@global.keyirobot.com before placing your order.
Stay Smart, Shop Safe
We’re working hard to protect our customers and shut down fraudulent sellers. Your trust means everything to us — and we want to make sure your Loona experience is safe, smooth, and joyful from the very first click.
